I think they were confiscated by Customs, I didn't receive them.
I was in Cape Town last September and had a box and they were so helpful after my hernia surgery.
Thank you for contacting me.
Laurel Kaftal
- SKU: 8913545
- BARCODE:
- VENDOR: Med-Lemon
- TYPE: Cold & Flu Sachets
Med-Lemon Flu & Congestion Hot Medication with Vitamin C 18s
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Product Overview
Med-Lemon Hot Medication with Vitamin C is a staple South African cold and flu remedy designed to provide fast, soothing relief from systemic symptoms. It combines a high dose of aspirin for pain and fever with caffeine to enhance its effectiveness and Vitamin C to support the immune system. Unlike standard tablets, Med-Lemon is prepared as a hot drink, which helps to soothe a sore throat and provide comfort through warm steam inhalation while drinking. This 18-sachet pack is the ideal size for managing a full course of a moderate to severe viral infection for one or two adults.
What the Product Is Used For
- Fever Reduction: Effectively lowers high body temperatures associated with influenza and the common cold.
- Headaches & Body Aches: Targets the "heavy" aches in muscles and joints often felt during a flu.
- Sore Throat: The hot liquid and menthol provide immediate local soothing for an inflamed throat.
- Nasal Congestion: The menthol vapors help to temporarily clear stuffy nasal passages.
- Immune Support: Provides a supplemental dose of Vitamin C (Ascorbic Acid) to assist the body's recovery process.
Key Benefits
- Fast-Acting Liquid Format: Because it is ingested as a warm solution, the active ingredients are absorbed more rapidly than traditional solid tablets.
- Soothing Experience: The act of drinking a hot, lemon-flavored beverage provides psychological and physical comfort when feeling unwell.
- High Dose Analgesic: Contains 800mg of Aspirin per sachet, making it a powerful option for significant pain and high fevers.
- Non-Drowsy: Contains caffeine rather than sedating antihistamines, making it suitable for daytime use.
Active Ingredients
Each sachet contains:
- Aspirin (800 mg): For potent pain relief, anti-inflammatory action, and fever reduction.
- Caffeine (50 mg): Enhances the analgesic effect of the aspirin and combats fatigue.
- Ascorbic Acid / Vitamin C (45 mg): To support immune function during illness.
- Menthol (2.6 mg): Provides a cooling sensation and helps clear the nasal passages.
- Sugar Content: Contains Sucrose (approximately 4.3 g).
Dosage Form
oral powder for hot solution
Quantity / Size
Pack size: 18 Sachets (also available in 8s and single sachets).
Directions for Use
- Adults (over 16 years): Take one sachet in the morning and one at night.
- Midday Dose: An additional dose may be taken at midday if symptoms are severe.
- Maximum Dose: Do not exceed 3 sachets in any 24-hour period.
- Preparation: Empty the sachet into a cup. Half-fill with very hot water and stir. Top with cold water if needed, but drink as hot as possible.
- Duration: Do not use for more than 10 consecutive days without medical consultation.
Warnings / Safety Information
- Age Restriction: Not to be given to children under the age of 16 unless specifically prescribed by a doctor, due to the risk of Reye’s Syndrome.
- Aspirin Sensitivity: Do not use if you are allergic to aspirin or other NSAIDs (like ibuprofen), or if you have a history of stomach ulcers or bleeding disorders.
- Asthma: Use with caution, as aspirin can trigger bronchospasm in sensitive individuals.
- Pregnancy: Should not be taken during pregnancy or breastfeeding without professional medical advice.
- Caffeine Intake: Avoid excessive coffee or tea while using this medication to prevent jitters, palpitations, or insomnia.
Storage Instructions
Store at or below 25°C in a cool, dry place. Keep the sachets in the original box to protect them from moisture. Keep out of reach of children.
Product Search Terms
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Overview
SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.
At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.
Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.
Shipping Options
1. DHL Express Shipping (Non-Codeine Products Only)
- Delivery time: 3–7 business days depending on destination.
- Fully tracked door-to-door delivery.
- Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
- DHL cannot transport codeine-containing products due to courier restrictions.
Learn more about DHL handling and timelines on our Shipping & Delivery page.
2. DSV Untracked Postal Service (Codeine Products Accepted)
- Delivery time: 4–6 weeks to most destinations.
- No tracking available for this method.
- Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
- Customers must ensure import laws in their country permit receipt of such items.
For full guidelines on restricted items, please visit How Import Duties Work.
Important Notes
- Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
- Delivery times may vary depending on customs clearance in the destination country.
- Products are securely and discreetly packaged for customer privacy and product integrity.
- Any import duties, VAT, or customs charges are the responsibility of the customer.
For complete details, please refer to:
At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.
This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.
Step 1: Placing Your Order
You place your order directly on the SA Pharmacy website by:
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Selecting your products
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Entering your international shipping address
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Completing payment securely
Once your order is placed, you will receive an order confirmation email.
Step 2: Order Review & Preparation
Before dispatch, every international order is reviewed to ensure:
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Product accuracy
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Suitability for international shipping
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Compliance with our internal policies
Orders are then carefully packed to protect product integrity during transit.
If we identify any concerns that may affect shipment, we may contact you before dispatch.
Step 3: Dispatch from South Africa
Orders are shipped from South Africa using selected:
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International postal services, or
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Courier partners (depending on destination and service availability)
Once your order is dispatched:
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You will receive a shipping confirmation
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A tracking number will be provided where available
Step 4: International Transit
Your parcel travels from South Africa to your destination country.
During this stage:
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Transit times vary by region
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Tracking updates depend on the carrier and destination
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Some postal services provide limited tracking once parcels leave South Africa
This stage is managed by international carriers and is outside SA Pharmacy’s direct control.
Step 5: Customs Processing (Important)
When your parcel arrives in your country, it will pass through customs clearance.
Customs authorities may:
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Inspect the parcel
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Assess duties or taxes
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Request additional documentation
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Delay, return, or reject the shipment based on local regulations
Please note:
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Customs decisions are made by your local authorities
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SA Pharmacy cannot influence clearance outcomes
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Import rules differ by country
Step 6: Local Delivery
Once cleared by customs:
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Your parcel is handed to a local postal service or courier
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Final delivery is completed to your address
Delivery speed at this stage depends on your local carrier.
Estimated Delivery Timeframes
Delivery times are estimates and may vary:
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Africa: 7–14 working days
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UK / Europe: 10–21 working days
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USA / Canada: 10–25 working days
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Asia / Australia: 14–30 working days
Factors that may affect delivery time include:
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Customs inspections
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Public holidays
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Peak shipping periods
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Local postal delays
Customs Duties, Taxes & Fees
International shipments may be subject to:
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Import duties
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VAT or sales tax
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Customs clearance fees
These charges:
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Are determined by your local authorities
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Are not included in your SA Pharmacy order
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Are the responsibility of the customer
If Your Parcel Is Delayed or Held
If customs holds your parcel:
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Respond promptly to any requests from customs or your carrier
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Provide documentation if required
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Contact us if you need assistance understanding the process
While we are happy to help where possible, SA Pharmacy cannot override customs decisions.
If a Shipment Is Rejected or Returned
In rare cases, shipments may be:
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Returned to South Africa
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Confiscated
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Destroyed by customs
Please understand:
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These outcomes are beyond our control
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Refunds or reshipments may not be possible
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This risk is part of international medicine importation
We encourage customers to confirm import legality before ordering.
Storage & Handling After Delivery
Upon receiving your order:
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Store products according to manufacturer instructions
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Protect medicines from heat, moisture, and direct sunlight
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Keep products out of reach of children
If you have concerns about product condition on arrival, contact us promptly.
Our Commitment to Transparent Shipping
SA Pharmacy is committed to:
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Honest delivery expectations
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Clear communication
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Responsible international dispatch
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Supporting customers with information—not unrealistic promises
We would rather explain the process clearly than oversimplify it.
When to Contact Us Before Ordering
Please contact us before ordering if:
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You are unsure whether a product can be imported into your country
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You have questions about delivery timelines
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You plan to place a larger-than-usual order
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You need clarification on customs or tracking
We are here to help you order responsibly.
South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.
Reviews
What our customers say about us
Fast Shipping to Canada
My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.
Excellent Customer Support
The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.
Easy Ordering Process
The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.
Trustworthy Service
I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.
Reliable International Delivery
Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.
High-Quality Products
Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.