I think they were confiscated by Customs, I didn't receive them.
I was in Cape Town last September and had a box and they were so helpful after my hernia surgery.
Thank you for contacting me.
Laurel Kaftal
- SKU: 8913219
- BARCODE:
- VENDOR: Bioplus
- TYPE: Energy Syrup
Bioplus Syrup 200ml Original
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Bioplus Original Syrup is a legendary energy tonic categorized as a physical and mental stimulant. Often referred to as "liquid gold," this syrup has been a staple in South African households for decades. It is formulated with a combination of high-dose B-vitamins, caffeine, and calcium to provide an immediate lift in energy levels and cognitive function. This 200ml bottle is ideal for regular daily use during demanding periods.
What the Product Is Used For
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Fighting fatigue: Relieves the "tired and run-down" feeling associated with stress or overwork.
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Mental vitality: Improves concentration, focus, and mental alertness during study or work.
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Physical endurance: Supports the body during periods of high physical activity.
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Post-illness recovery: Helps restore vitality and energy levels after a bout of cold or flu.
Key Benefits
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Fast-Acting Stimulant: Contains Caffeine to provide a quick "wake-up" call for the brain and body.
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Comprehensive B-Vitamin Complex: Includes six essential B-vitamins that act as co-factors in energy production.
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Metabolic Support: Helps the body convert food into usable energy more efficiently.
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Mental Clarity: Assists in clearing "brain fog" and improving the flow of thought.
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Versatile Dosing: Can be adjusted based on the severity of fatigue.
Active Ingredients
Each 30 ml (three adult doses) contains:
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Caffeine (270 mg): Provides stimulation and alertness (90 mg per 10 ml dose).
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Thiamine HCl (Vit B1) - 16 mg: Vital for glucose metabolism.
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Riboflavin (Vit B2) - 11 mg: Supports energy production and cell function.
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Nicotinamide (Vit B3) - 42 mg: Aids in nervous system health.
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Pyridoxine HCl (Vit B6) - 9 mg: Important for protein metabolism and brain health.
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Cyanocobalamin (Vit B12) - 26 µg: Essential for red blood cell formation and nerve function.
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d-Pantothenol (Vit B5) - 11 mg: Helps the body use fats and carbohydrates for energy.
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Calcium Gluconate (900 mg) & Calcium Citrate (180 mg): Support muscle and nerve signaling.
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Alcohol (10% v/v): Acts as a solvent and preservative in the traditional formula.
Dosage Form
syrup
Quantity / Size
Pack size: 200 ml bottle
Flavor: Original (Spiced/Herbal profile)
Directions for Use
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Adults: Take 10 ml (two medicine measures) three times a day.
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Severe Cases: The dosage may be increased to 15 ml three or four times a day.
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Children (12+ years): Consult a healthcare professional; typically not recommended for younger children due to caffeine and alcohol content.
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Administration: Can be taken neat or diluted in a small amount of water.
Warnings / Contraindications
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Caffeine Sensitivity: High caffeine content; avoid if you have heart conditions, high blood pressure, or are prone to anxiety.
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Pregnancy/Breastfeeding: Not recommended for use during pregnancy or lactation.
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Alcohol Content: Contains 10% alcohol; avoid if you have a history of alcoholism or are taking medications that interact with alcohol.
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Diabetes: Contains sucrose and glucose; monitor blood sugar levels closely.
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Insomnia: Avoid taking late in the afternoon or evening to prevent sleep disturbances.
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Age Restriction: Not recommended for children under 12 years of age.
Storage Instructions
Store at or below 25°C in a cool, dry place. Protect from light and keep the container tightly closed. Keep out of reach of children.
Product Search Terms
bioplus-syrup-original, 200ml-energy-tonic, adcock-ingram-bioplus, caffeine-b-vitamin-syrup, liquid-energy-booster, fatigue-fighter-syrup, mental-vitality-tonic, bioplus-original-flavor, pharmacy-energy-syrup, exam-support-tonic
Overview
SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.
At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.
Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.
Shipping Options
1. DHL Express Shipping (Non-Codeine Products Only)
- Delivery time: 3–7 business days depending on destination.
- Fully tracked door-to-door delivery.
- Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
- DHL cannot transport codeine-containing products due to courier restrictions.
Learn more about DHL handling and timelines on our Shipping & Delivery page.
2. DSV Untracked Postal Service (Codeine Products Accepted)
- Delivery time: 4–6 weeks to most destinations.
- No tracking available for this method.
- Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
- Customers must ensure import laws in their country permit receipt of such items.
For full guidelines on restricted items, please visit How Import Duties Work.
Important Notes
- Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
- Delivery times may vary depending on customs clearance in the destination country.
- Products are securely and discreetly packaged for customer privacy and product integrity.
- Any import duties, VAT, or customs charges are the responsibility of the customer.
For complete details, please refer to:
At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.
This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.
Step 1: Placing Your Order
You place your order directly on the SA Pharmacy website by:
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Selecting your products
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Entering your international shipping address
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Completing payment securely
Once your order is placed, you will receive an order confirmation email.
Step 2: Order Review & Preparation
Before dispatch, every international order is reviewed to ensure:
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Product accuracy
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Suitability for international shipping
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Compliance with our internal policies
Orders are then carefully packed to protect product integrity during transit.
If we identify any concerns that may affect shipment, we may contact you before dispatch.
Step 3: Dispatch from South Africa
Orders are shipped from South Africa using selected:
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International postal services, or
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Courier partners (depending on destination and service availability)
Once your order is dispatched:
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You will receive a shipping confirmation
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A tracking number will be provided where available
Step 4: International Transit
Your parcel travels from South Africa to your destination country.
During this stage:
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Transit times vary by region
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Tracking updates depend on the carrier and destination
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Some postal services provide limited tracking once parcels leave South Africa
This stage is managed by international carriers and is outside SA Pharmacy’s direct control.
Step 5: Customs Processing (Important)
When your parcel arrives in your country, it will pass through customs clearance.
Customs authorities may:
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Inspect the parcel
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Assess duties or taxes
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Request additional documentation
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Delay, return, or reject the shipment based on local regulations
Please note:
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Customs decisions are made by your local authorities
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SA Pharmacy cannot influence clearance outcomes
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Import rules differ by country
Step 6: Local Delivery
Once cleared by customs:
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Your parcel is handed to a local postal service or courier
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Final delivery is completed to your address
Delivery speed at this stage depends on your local carrier.
Estimated Delivery Timeframes
Delivery times are estimates and may vary:
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Africa: 7–14 working days
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UK / Europe: 10–21 working days
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USA / Canada: 10–25 working days
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Asia / Australia: 14–30 working days
Factors that may affect delivery time include:
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Customs inspections
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Public holidays
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Peak shipping periods
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Local postal delays
Customs Duties, Taxes & Fees
International shipments may be subject to:
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Import duties
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VAT or sales tax
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Customs clearance fees
These charges:
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Are determined by your local authorities
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Are not included in your SA Pharmacy order
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Are the responsibility of the customer
If Your Parcel Is Delayed or Held
If customs holds your parcel:
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Respond promptly to any requests from customs or your carrier
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Provide documentation if required
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Contact us if you need assistance understanding the process
While we are happy to help where possible, SA Pharmacy cannot override customs decisions.
If a Shipment Is Rejected or Returned
In rare cases, shipments may be:
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Returned to South Africa
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Confiscated
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Destroyed by customs
Please understand:
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These outcomes are beyond our control
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Refunds or reshipments may not be possible
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This risk is part of international medicine importation
We encourage customers to confirm import legality before ordering.
Storage & Handling After Delivery
Upon receiving your order:
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Store products according to manufacturer instructions
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Protect medicines from heat, moisture, and direct sunlight
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Keep products out of reach of children
If you have concerns about product condition on arrival, contact us promptly.
Our Commitment to Transparent Shipping
SA Pharmacy is committed to:
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Honest delivery expectations
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Clear communication
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Responsible international dispatch
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Supporting customers with information—not unrealistic promises
We would rather explain the process clearly than oversimplify it.
When to Contact Us Before Ordering
Please contact us before ordering if:
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You are unsure whether a product can be imported into your country
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You have questions about delivery timelines
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You plan to place a larger-than-usual order
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You need clarification on customs or tracking
We are here to help you order responsibly.
South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.
Reviews
What our customers say about us
Fast Shipping to Canada
My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.
Excellent Customer Support
The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.
Easy Ordering Process
The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.
Trustworthy Service
I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.
Reliable International Delivery
Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.
High-Quality Products
Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.