I think they were confiscated by Customs, I didn't receive them.
I was in Cape Town last September and had a box and they were so helpful after my hernia surgery.
Thank you for contacting me.
Laurel Kaftal
- SKU: 8913145
- BARCODE:
- VENDOR: Aqua Velva
- TYPE: Water Purification Drops
Aqua Salveo Water Purifier 30ml
Shipping calculated at checkout.
Couldn't load pickup availability
Product Overview
Aqua Salveo Water Purifier (30ml) is a highly concentrated, metal-ion-based liquid disinfectant designed to make water safe for human and animal consumption. It utilizes a proprietary blend of copper, silver, and zinc ions to eliminate a broad spectrum of waterborne pathogens. In South Africa, it is a trusted essential for hikers, travelers, and rural households, as it provides a stable and long-lasting solution for water sanitization without the harsh taste or smell of chlorine.
What the Product Is Used For
- Water Purification: Effectively kills 99.9% of bacteria, viruses, fungi, algae, and certain parasites (such as amoebas) found in untreated water sources.
- Safe Drinking Water: Treats water from taps, boreholes, rivers, and rain tanks to prevent waterborne diseases like cholera, dysentery, and diarrhea.
- Disinfecting Surfaces: Can be diluted and used as a spray to sanitize kitchen counters, cutting boards, and bathroom surfaces.
- Fruit and Vegetable Wash: Used to rinse fresh produce to remove harmful microbes and pesticide residues.
- Personal Hygiene: Added to bathwater or used as a hand sanitizer in environments where clean water is scarce.
Key Benefits
- Chlorine-Free: Does not leave a chemical aftertaste or pungent odor, making the water much more palatable than traditional purification tablets.
- Long-Lasting Protection: Unlike chlorine, which evaporates quickly, the metal ions remain active in the water, preventing re-contamination for up to 24 months if stored correctly.
- Highly Concentrated: A single 30ml bottle can treat up to 300 liters of water, making it extremely cost-effective and portable.
- Eco-Friendly: Non-toxic to the environment and biodegradable in its diluted form.
- Heat Stable: Remains effective even in high temperatures, unlike many volatile chemical disinfectants.
Active Ingredients
The solution consists of a concentrated mineral complex including:
- Silver Ions: Known for powerful antibacterial and antiviral properties.
- Copper Ions: Effective at killing algae and fungi.
- Zinc Ions: Boosts the antimicrobial action and supports immune health when consumed in trace amounts.
Quantity / Size
- Pack size: 30 ml Dropper Bottle.
- Format: Concentrated liquid.
- Treats: Up to 300 Liters of water.
- Product Main Barcode: 6009802081013.
Usage Instructions
- Drinking Water: Add 3 drops per liter of water (or 10 drops for 3.3 liters).
- Wait Time: Shake well and allow the water to stand for at least 30 to 60 minutes before drinking to ensure complete disinfection. For very turbid (muddy) water, filter the water first and double the dosage.
- Food Prep: Add 10 drops to a liter of water and soak fruit/vegetables for 15 minutes.
- Storage: Water treated with Aqua Salveo can be stored in a sealed container for up to 2 years without becoming stagnant.
Warnings / Safety Information
- Concentrated Form: Do not ingest the liquid directly from the bottle in its undiluted state.
- Eye Contact: If the concentrate gets into the eyes, rinse immediately with plenty of clean water.
- Effectiveness: While highly effective against most microbes, it may not remove heavy metal toxins or certain chemical pollutants; it is primarily a biological disinfectant.
- Allergies: Rare, but individuals with known sensitivities to copper or silver should consult a professional.
Storage Instructions
Store in a cool, dry place away from direct sunlight. The mineral ions are light-sensitive and can lose potency if exposed to UV rays for extended periods. Keep out of reach of children.
Product Search Terms
aqua-salveo-water-purifier-30ml-details-sa, best-chlorine-free-water-purification-sa, aqua-salveo-30ml-barcode-6009802081013, how-to-purify-river-water-for-drinking-sa, aqua-salveo-vs-milton-comparison, long-term-water-storage-disinfectant-sa, silver-and-copper-ion-water-treatment-benefits, buy-aqua-salveo-online-south-africa, portable-water-purifier-for-hiking-sa, non-toxic-fruit-and-veg-wash-sa
Overview
SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.
At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.
Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.
Shipping Options
1. DHL Express Shipping (Non-Codeine Products Only)
- Delivery time: 3–7 business days depending on destination.
- Fully tracked door-to-door delivery.
- Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
- DHL cannot transport codeine-containing products due to courier restrictions.
Learn more about DHL handling and timelines on our Shipping & Delivery page.
2. DSV Untracked Postal Service (Codeine Products Accepted)
- Delivery time: 4–6 weeks to most destinations.
- No tracking available for this method.
- Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
- Customers must ensure import laws in their country permit receipt of such items.
For full guidelines on restricted items, please visit How Import Duties Work.
Important Notes
- Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
- Delivery times may vary depending on customs clearance in the destination country.
- Products are securely and discreetly packaged for customer privacy and product integrity.
- Any import duties, VAT, or customs charges are the responsibility of the customer.
For complete details, please refer to:
At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.
This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.
Step 1: Placing Your Order
You place your order directly on the SA Pharmacy website by:
-
Selecting your products
-
Entering your international shipping address
-
Completing payment securely
Once your order is placed, you will receive an order confirmation email.
Step 2: Order Review & Preparation
Before dispatch, every international order is reviewed to ensure:
-
Product accuracy
-
Suitability for international shipping
-
Compliance with our internal policies
Orders are then carefully packed to protect product integrity during transit.
If we identify any concerns that may affect shipment, we may contact you before dispatch.
Step 3: Dispatch from South Africa
Orders are shipped from South Africa using selected:
-
International postal services, or
-
Courier partners (depending on destination and service availability)
Once your order is dispatched:
-
You will receive a shipping confirmation
-
A tracking number will be provided where available
Step 4: International Transit
Your parcel travels from South Africa to your destination country.
During this stage:
-
Transit times vary by region
-
Tracking updates depend on the carrier and destination
-
Some postal services provide limited tracking once parcels leave South Africa
This stage is managed by international carriers and is outside SA Pharmacy’s direct control.
Step 5: Customs Processing (Important)
When your parcel arrives in your country, it will pass through customs clearance.
Customs authorities may:
-
Inspect the parcel
-
Assess duties or taxes
-
Request additional documentation
-
Delay, return, or reject the shipment based on local regulations
Please note:
-
Customs decisions are made by your local authorities
-
SA Pharmacy cannot influence clearance outcomes
-
Import rules differ by country
Step 6: Local Delivery
Once cleared by customs:
-
Your parcel is handed to a local postal service or courier
-
Final delivery is completed to your address
Delivery speed at this stage depends on your local carrier.
Estimated Delivery Timeframes
Delivery times are estimates and may vary:
-
Africa: 7–14 working days
-
UK / Europe: 10–21 working days
-
USA / Canada: 10–25 working days
-
Asia / Australia: 14–30 working days
Factors that may affect delivery time include:
-
Customs inspections
-
Public holidays
-
Peak shipping periods
-
Local postal delays
Customs Duties, Taxes & Fees
International shipments may be subject to:
-
Import duties
-
VAT or sales tax
-
Customs clearance fees
These charges:
-
Are determined by your local authorities
-
Are not included in your SA Pharmacy order
-
Are the responsibility of the customer
If Your Parcel Is Delayed or Held
If customs holds your parcel:
-
Respond promptly to any requests from customs or your carrier
-
Provide documentation if required
-
Contact us if you need assistance understanding the process
While we are happy to help where possible, SA Pharmacy cannot override customs decisions.
If a Shipment Is Rejected or Returned
In rare cases, shipments may be:
-
Returned to South Africa
-
Confiscated
-
Destroyed by customs
Please understand:
-
These outcomes are beyond our control
-
Refunds or reshipments may not be possible
-
This risk is part of international medicine importation
We encourage customers to confirm import legality before ordering.
Storage & Handling After Delivery
Upon receiving your order:
-
Store products according to manufacturer instructions
-
Protect medicines from heat, moisture, and direct sunlight
-
Keep products out of reach of children
If you have concerns about product condition on arrival, contact us promptly.
Our Commitment to Transparent Shipping
SA Pharmacy is committed to:
-
Honest delivery expectations
-
Clear communication
-
Responsible international dispatch
-
Supporting customers with information—not unrealistic promises
We would rather explain the process clearly than oversimplify it.
When to Contact Us Before Ordering
Please contact us before ordering if:
-
You are unsure whether a product can be imported into your country
-
You have questions about delivery timelines
-
You plan to place a larger-than-usual order
-
You need clarification on customs or tracking
We are here to help you order responsibly.
South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.
Reviews
What our customers say about us
Fast Shipping to Canada
My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.
Excellent Customer Support
The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.
Easy Ordering Process
The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.
Trustworthy Service
I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.
Reliable International Delivery
Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.
High-Quality Products
Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.