I think they were confiscated by Customs, I didn't receive them.
I was in Cape Town last September and had a box and they were so helpful after my hernia surgery.
Thank you for contacting me.
Laurel Kaftal
- SKU: 8913033
- BARCODE:
- VENDOR: ACS
- TYPE: Contact Lens Solution
ACS Softlens All In 1 Solutions 360ml
Shipping calculated at checkout.
Couldn't load pickup availability
Product Overview
ACS Softlens All-in-1 Solution (360ml) is a multi-purpose contact lens care system specifically designed for all types of soft contact lenses, including the latest generation of silicone hydrogel lenses. It simplifies the daily maintenance routine by combining cleaning, disinfecting, and protein removal into a single step. In South Africa, ACS (Advanced Contact Solutions) is recognized for providing high-quality, biocompatible eye care products that prioritize long-term corneal health and wearer comfort.
What the Product Is Used For
- Cleaning: Effectively removes daily accumulations of lipids and environmental debris from the lens surface.
- Disinfecting: Kills harmful bacteria, fungi, and microorganisms that can cause serious eye infections.
- Rinsing: Safely flushes away loosened deposits and cleaning agents before the lens is placed on the eye.
- Storage: Keeps lenses hydrated and maintains their shape and parameters while not in use.
- Protein Removal: Breaks down protein deposits from tears that can cause cloudiness and discomfort over time.
- Lubricating: Coats the lens in a moisture-retaining layer to reduce friction between the lens and the eyelid.
Key Benefits
- No-Rub Formula: Designed to clean lenses effectively with a simple rinse and soak, although "rubbing" is still recommended by many optometrists for superior hygiene.
- Biocompatible: Formulated to mimic the natural pH of human tears, reducing the risk of "stinging" or redness upon insertion.
- Extended Comfort: Includes conditioning agents that help retain moisture on the lens surface for up to 16 hours of comfortable wear.
- Silicone Hydrogel Compatible: Specifically optimized to work with the unique surface chemistry of modern high-oxygen-permeability lenses.
- Large 360ml Bottle: Provides an economical 2-to-3-month supply for daily lens wearers.
Active Ingredients / Composition
The solution typically contains a balanced isotonic aqueous formulation including:
- Polyhexamethylene Biguanide (PHMB): A powerful yet gentle antimicrobial agent used for disinfection.
- Poloxamer: A surfactant that acts as a cleaning agent to lift debris and deposits.
- EDTA: A chelating agent that helps remove protein and enhances the effectiveness of the disinfectant.
- Sodium Hyaluronate (or similar): A high-performance lubricant that locks in moisture.
- Buffered Isotonic Solution: Maintains the correct pH and osmotic balance to match the eye's natural environment.
Quantity / Size
- Pack size: 360 ml.
- Format: Sterile liquid in a squeeze bottle with a precision dropper tip.
- Accessories: Usually includes a free sterile lens case inside the box.
- NAPPI Code: 854611001.
- Product Main Barcode: 6009618030012 (Standard ACS/Mopani Barcode).
Usage Instructions
- Step 1 (Clean): Place 3 drops of solution on each side of the lens and gently rub for 20 seconds.
- Step 2 (Rinse): Thoroughly rinse each side of the lens for 5 seconds with a steady stream of solution.
- Step 3 (Soak): Place lenses in the clean lens case and fill with fresh solution. Soak for at least 4 to 6 hours (or overnight).
- Freshness: Always discard the old solution from the lens case after every use. Never "top up" old solution.
Warnings / Safety Information
- Sterility: Do NOT touch the dropper tip to any surface to avoid contamination.
- Discard Date: Throw away any remaining solution 90 days after first opening the bottle.
- Water Caution: Never use tap water, bottled water, or saliva to clean or store your contact lenses or lens case.
- Eye Irritation: If you experience persistent eye pain, redness, or blurred vision, remove your lenses and consult an eye care professional immediately.
Storage Instructions
Store at room temperature (below 25°C). Keep the bottle tightly closed when not in use. Protect from direct sunlight. Keep out of reach of children.
Product Search Terms
acs-softlens-all-in-1-solution-360ml-details-sa, best-contact-lens-solution-for-sensitive-eyes-sa, acs-multipurpose-solution-ingredients-nappi-854611001, acs-vs-biotrue-comparison-sa, sterile-solution-for-silicone-hydrogel-lenses-sa, acs-360ml-barcode-6009618030012, buy-acs-contact-solution-online-sa, how-to-clean-soft-contact-lenses-sa, protein-remover-contact-lens-solution-sa, acs-softlens-solution-expiry-period-sa
Overview
SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.
At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.
Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.
Shipping Options
1. DHL Express Shipping (Non-Codeine Products Only)
- Delivery time: 3–7 business days depending on destination.
- Fully tracked door-to-door delivery.
- Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
- DHL cannot transport codeine-containing products due to courier restrictions.
Learn more about DHL handling and timelines on our Shipping & Delivery page.
2. DSV Untracked Postal Service (Codeine Products Accepted)
- Delivery time: 4–6 weeks to most destinations.
- No tracking available for this method.
- Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
- Customers must ensure import laws in their country permit receipt of such items.
For full guidelines on restricted items, please visit How Import Duties Work.
Important Notes
- Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
- Delivery times may vary depending on customs clearance in the destination country.
- Products are securely and discreetly packaged for customer privacy and product integrity.
- Any import duties, VAT, or customs charges are the responsibility of the customer.
For complete details, please refer to:
At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.
This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.
Step 1: Placing Your Order
You place your order directly on the SA Pharmacy website by:
-
Selecting your products
-
Entering your international shipping address
-
Completing payment securely
Once your order is placed, you will receive an order confirmation email.
Step 2: Order Review & Preparation
Before dispatch, every international order is reviewed to ensure:
-
Product accuracy
-
Suitability for international shipping
-
Compliance with our internal policies
Orders are then carefully packed to protect product integrity during transit.
If we identify any concerns that may affect shipment, we may contact you before dispatch.
Step 3: Dispatch from South Africa
Orders are shipped from South Africa using selected:
-
International postal services, or
-
Courier partners (depending on destination and service availability)
Once your order is dispatched:
-
You will receive a shipping confirmation
-
A tracking number will be provided where available
Step 4: International Transit
Your parcel travels from South Africa to your destination country.
During this stage:
-
Transit times vary by region
-
Tracking updates depend on the carrier and destination
-
Some postal services provide limited tracking once parcels leave South Africa
This stage is managed by international carriers and is outside SA Pharmacy’s direct control.
Step 5: Customs Processing (Important)
When your parcel arrives in your country, it will pass through customs clearance.
Customs authorities may:
-
Inspect the parcel
-
Assess duties or taxes
-
Request additional documentation
-
Delay, return, or reject the shipment based on local regulations
Please note:
-
Customs decisions are made by your local authorities
-
SA Pharmacy cannot influence clearance outcomes
-
Import rules differ by country
Step 6: Local Delivery
Once cleared by customs:
-
Your parcel is handed to a local postal service or courier
-
Final delivery is completed to your address
Delivery speed at this stage depends on your local carrier.
Estimated Delivery Timeframes
Delivery times are estimates and may vary:
-
Africa: 7–14 working days
-
UK / Europe: 10–21 working days
-
USA / Canada: 10–25 working days
-
Asia / Australia: 14–30 working days
Factors that may affect delivery time include:
-
Customs inspections
-
Public holidays
-
Peak shipping periods
-
Local postal delays
Customs Duties, Taxes & Fees
International shipments may be subject to:
-
Import duties
-
VAT or sales tax
-
Customs clearance fees
These charges:
-
Are determined by your local authorities
-
Are not included in your SA Pharmacy order
-
Are the responsibility of the customer
If Your Parcel Is Delayed or Held
If customs holds your parcel:
-
Respond promptly to any requests from customs or your carrier
-
Provide documentation if required
-
Contact us if you need assistance understanding the process
While we are happy to help where possible, SA Pharmacy cannot override customs decisions.
If a Shipment Is Rejected or Returned
In rare cases, shipments may be:
-
Returned to South Africa
-
Confiscated
-
Destroyed by customs
Please understand:
-
These outcomes are beyond our control
-
Refunds or reshipments may not be possible
-
This risk is part of international medicine importation
We encourage customers to confirm import legality before ordering.
Storage & Handling After Delivery
Upon receiving your order:
-
Store products according to manufacturer instructions
-
Protect medicines from heat, moisture, and direct sunlight
-
Keep products out of reach of children
If you have concerns about product condition on arrival, contact us promptly.
Our Commitment to Transparent Shipping
SA Pharmacy is committed to:
-
Honest delivery expectations
-
Clear communication
-
Responsible international dispatch
-
Supporting customers with information—not unrealistic promises
We would rather explain the process clearly than oversimplify it.
When to Contact Us Before Ordering
Please contact us before ordering if:
-
You are unsure whether a product can be imported into your country
-
You have questions about delivery timelines
-
You plan to place a larger-than-usual order
-
You need clarification on customs or tracking
We are here to help you order responsibly.
South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.
Reviews
What our customers say about us
Fast Shipping to Canada
My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.
Excellent Customer Support
The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.
Easy Ordering Process
The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.
Trustworthy Service
I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.
Reliable International Delivery
Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.
High-Quality Products
Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.