Prodol 20ml Teething Solution
Prodol 20ml Teething Solution
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Prodol 20ml Teething Solution

R 91.98

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DHL Express: 3-7 Days

DSV Untracked: 4-6 Weeks

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Product Overview

Prodol Teething Solution (20ml) is a specialized topical liquid formulated to provide rapid relief from the discomfort associated with infant teething. It is also used to treat minor oral irritations in adults and children, such as fever blisters, cold sores, and denture irritation. In South Africa, it is a Schedule 1 (S1) medicine, commonly kept in household medicine chests for its effective numbing and soothing properties. Its sugar-free formula makes it safe for the developing teeth of infants.

What the Product Is Used For

  • Teething Pain: Soothes sore, inflamed gums as new teeth erupt in infants and toddlers.
  • Fever Blisters & Cold Sores: Alleviates the stinging and burning sensation of oral viral sores.
  • Denture Irritation: Provides relief for adults experiencing "hot spots" or rubbing from dental prosthetics.
  • Mouth Ulcers: Helps numb small, painful sores inside the mouth for easier eating and drinking.

Key Benefits

  • Fast-Acting Numbing: Contains a local anesthetic that works almost immediately upon contact with the mucous membranes.
  • Sugar-Free: Formulated without sugar to prevent tooth decay in babies and to be suitable for diabetic patients.
  • Targeted Application: The liquid format allows for precise application directly to the site of pain.
  • Dual-Action: Often contains ingredients that provide both a numbing effect and a mild antiseptic environment.

Active Ingredients

While specific generic formulations may vary slightly, Prodol typically includes:

  • Benzocaine: A mild local anesthetic that blocks pain signals from the nerve endings in the gums.
  • Antiseptics/Preservatives: Ingredients that help maintain the sterility of the solution and prevent secondary infection in irritated areas.

Dosage Form

A clear, slightly viscous liquid solution for topical oral use.

Quantity / Size

Pack size: 20 ml Glass Bottle with dropper. Estimated Price in SA: R38.99 – R42.99. NAPPI Code: 821888005

Directions for Use

  • Preparation: Wash your hands thoroughly before application.
  • Application: Apply the solution to the affected gum area using a clean finger or a piece of cotton wool.
  • Dosage: Do not exceed 5 drops per application.
  • Frequency: Can be applied every 3 to 4 hours as needed.
  • Duration: Do not use for longer than 7 consecutive days without consulting a healthcare professional.

Warnings / Safety Information

  • Methemoglobinemia Risk: Benzocaine-based products should be used with caution in children. The FDA and health experts advise monitoring for rare symptoms like pale/blue skin or shortness of breath. Always consult a pediatrician before use in infants under 2 years.
  • Minimal Quantity: Use only the minimum amount required to achieve relief.
  • Choking Hazard: Be aware that numbing the throat area can interfere with the swallowing reflex; ensure the child is upright and alert.
  • Allergy: Do not use if there is a known sensitivity to local anesthetics of the "ester" type.

Storage Instructions

Store in a cool, dry place below 25°C. Keep the bottle tightly closed and protected from direct light. Keep out of reach of children to prevent accidental ingestion.

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Overview

SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.

At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.

Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.

Shipping Options

1. DHL Express Shipping (Non-Codeine Products Only)

  • Delivery time: 3–7 business days depending on destination.
  • Fully tracked door-to-door delivery.
  • Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
  • DHL cannot transport codeine-containing products due to courier restrictions.

Learn more about DHL handling and timelines on our Shipping & Delivery page.

2. DSV Untracked Postal Service (Codeine Products Accepted)

  • Delivery time: 4–6 weeks to most destinations.
  • No tracking available for this method.
  • Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
  • Customers must ensure import laws in their country permit receipt of such items.

For full guidelines on restricted items, please visit How Import Duties Work.

Important Notes

  • Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
  • Delivery times may vary depending on customs clearance in the destination country.
  • Products are securely and discreetly packaged for customer privacy and product integrity.
  • Any import duties, VAT, or customs charges are the responsibility of the customer.

For complete details, please refer to:

At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.

This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.

Step 1: Placing Your Order

You place your order directly on the SA Pharmacy website by:

  • Selecting your products

  • Entering your international shipping address

  • Completing payment securely

Once your order is placed, you will receive an order confirmation email.

Step 2: Order Review & Preparation

Before dispatch, every international order is reviewed to ensure:

  • Product accuracy

  • Suitability for international shipping

  • Compliance with our internal policies

Orders are then carefully packed to protect product integrity during transit.

If we identify any concerns that may affect shipment, we may contact you before dispatch.

Step 3: Dispatch from South Africa

Orders are shipped from South Africa using selected:

  • International postal services, or

  • Courier partners (depending on destination and service availability)

Once your order is dispatched:

  • You will receive a shipping confirmation

  • A tracking number will be provided where available

Step 4: International Transit

Your parcel travels from South Africa to your destination country.

During this stage:

  • Transit times vary by region

  • Tracking updates depend on the carrier and destination

  • Some postal services provide limited tracking once parcels leave South Africa

This stage is managed by international carriers and is outside SA Pharmacy’s direct control.

Step 5: Customs Processing (Important)

When your parcel arrives in your country, it will pass through customs clearance.

Customs authorities may:

  • Inspect the parcel

  • Assess duties or taxes

  • Request additional documentation

  • Delay, return, or reject the shipment based on local regulations

Please note:

  • Customs decisions are made by your local authorities

  • SA Pharmacy cannot influence clearance outcomes

  • Import rules differ by country

Step 6: Local Delivery

Once cleared by customs:

  • Your parcel is handed to a local postal service or courier

  • Final delivery is completed to your address

Delivery speed at this stage depends on your local carrier.

Estimated Delivery Timeframes

Delivery times are estimates and may vary:

  • Africa: 7–14 working days

  • UK / Europe: 10–21 working days

  • USA / Canada: 10–25 working days

  • Asia / Australia: 14–30 working days

Factors that may affect delivery time include:

  • Customs inspections

  • Public holidays

  • Peak shipping periods

  • Local postal delays

Customs Duties, Taxes & Fees

International shipments may be subject to:

  • Import duties

  • VAT or sales tax

  • Customs clearance fees

These charges:

  • Are determined by your local authorities

  • Are not included in your SA Pharmacy order

  • Are the responsibility of the customer

If Your Parcel Is Delayed or Held

If customs holds your parcel:

  • Respond promptly to any requests from customs or your carrier

  • Provide documentation if required

  • Contact us if you need assistance understanding the process

While we are happy to help where possible, SA Pharmacy cannot override customs decisions.

If a Shipment Is Rejected or Returned

In rare cases, shipments may be:

  • Returned to South Africa

  • Confiscated

  • Destroyed by customs

Please understand:

  • These outcomes are beyond our control

  • Refunds or reshipments may not be possible

  • This risk is part of international medicine importation

We encourage customers to confirm import legality before ordering.

Storage & Handling After Delivery

Upon receiving your order:

  • Store products according to manufacturer instructions

  • Protect medicines from heat, moisture, and direct sunlight

  • Keep products out of reach of children

If you have concerns about product condition on arrival, contact us promptly.

Our Commitment to Transparent Shipping

SA Pharmacy is committed to:

  • Honest delivery expectations

  • Clear communication

  • Responsible international dispatch

  • Supporting customers with information—not unrealistic promises

We would rather explain the process clearly than oversimplify it.

When to Contact Us Before Ordering

Please contact us before ordering if:

  • You are unsure whether a product can be imported into your country

  • You have questions about delivery timelines

  • You plan to place a larger-than-usual order

  • You need clarification on customs or tracking

We are here to help you order responsibly.

South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.

Reviews

What our customers say about us

Fast Shipping to Canada

My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.

— Leonard P

Toronto, Canada

Excellent Customer Support

The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.

— Lewis C

Perth, Australia

Easy Ordering Process

The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.

— Daniel S

London, UK

Trustworthy Service

I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.

— Olivia J

Auckland, New Zealand

Reliable International Delivery

Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.

— Ahmed R

Dubai, UAE

High-Quality Products

Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.

— Fiona M

Dublin, Ireland