I think they were confiscated by Customs, I didn't receive them.
I was in Cape Town last September and had a box and they were so helpful after my hernia surgery.
Thank you for contacting me.
Laurel Kaftal
- SKU: 8912400
- BARCODE:
- VENDOR: Gaviscon
- TYPE: Antacid Sachets
Gaviscon Double Action Sachets 12's
Shipping calculated at checkout.
Couldn't load pickup availability
Product Overview
Gaviscon Double Action Liquid Sachets (12 x 10ml) provide powerful, dual-mode relief from both heartburn and indigestion. Unlike standard antacids that simply neutralize acid, the "Double Action" formula acts physically to prevent acid from escaping the stomach. In South Africa, it is a Schedule 0 (S0) medicine, highly popular for its convenient, portable format that allows for fast relief on the go without the need for water or a spoon.
What the Product Is Used For
- Heartburn: Specifically targets the burning sensation in the chest caused by gastric acid rising into the esophagus (Reflux).
- Indigestion: Neutralizes excess stomach acid that causes "heaviness," bloating, and discomfort after meals.
- GERD (Gastro-Esophageal Reflux Disease): Provides a protective barrier for those suffering from chronic reflux issues.
- Nighttime Reflux: Ideal for preventing "acid splashback" when lying down, which can cause a sour taste or coughing at night.
Key Benefits
-
Dual-Action Relief: It works in two ways:
- The Raft: Forms a physical "raft" (a protective barrier) on top of the stomach contents to keep acid down.
- Neutralization: Effectively neutralizes the remaining excess acid in the stomach.
- Fast-Acting: The liquid format starts to work almost immediately upon contact with stomach acid.
- Long-Lasting: The protective raft can remain effective for up to 4 hours, significantly longer than many traditional antacids.
- Convenient Sachets: Each 10ml sachet is a pre-measured, single dose—perfect for travel, work, or dining out.
- Sugar-Free & Gluten-Free: Suitable for a wide range of dietary requirements.
Active Ingredients
Each 10ml sachet contains:
- Sodium Alginate (500mg): Derived from seaweed; reacts with stomach acid to form the protective "raft."
- Sodium Bicarbonate (213mg): Neutralizes excess acid and provides the bubbles that help the raft float.
- Calcium Carbonate (325mg): Provides secondary acid neutralization and strengthens the raft structure.
Quantity / Size
- Pack size: 12 x 10 ml Liquid Sachets.
- Format: Peppermint-flavored liquid suspension.
- NAPPI Code: 716757001.
- Product Main Barcode: 6001106225308.
Usage Instructions
- Adults and Children (12+ years): One to two sachets (10ml to 20ml) after meals and at bedtime, up to four times a day.
- Administration: Tear the top off the sachet and squeeze the liquid directly into the mouth.
- Children under 12: Should only be taken on medical advice.
Warnings / Safety Information
- Sodium/Calcium Content: Use with caution if you are on a low-sodium or low-calcium diet, or if you have kidney or heart issues.
- Drug Interactions: Because Gaviscon forms a barrier, it can interfere with the absorption of other medicines. Take other medications 2 hours apart from Gaviscon.
- Duration: If symptoms do not improve after 7 days, consult a healthcare professional.
- Pregnancy/Lactation: Gaviscon is generally considered the "gold standard" for pregnancy-related heartburn, but always confirm with your doctor or midwife.
Storage Instructions
Store at or below 30°C. Do not refrigerate or freeze, as this can break down the suspension. Keep sachets in the outer carton to protect from light. Keep out of reach of children.
Product Search Terms
gaviscon-double-action-sachets-12s-details-sa, best-portable-heartburn-relief-sa, gaviscon-sachets-nappi-code-716757001, dual-action-antacid-liquid-sa, gaviscon-vs-rennie-reflux-sa, gaviscon-sachets-barcode-6001106225308, pregnancy-safe-heartburn-remedy-sa, how-does-gaviscon-raft-work-sa, buy-gaviscon-sachets-online-south-africa, fast-reflux-relief-on-the-go-sa
Overview
SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.
At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.
Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.
Shipping Options
1. DHL Express Shipping (Non-Codeine Products Only)
- Delivery time: 3–7 business days depending on destination.
- Fully tracked door-to-door delivery.
- Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
- DHL cannot transport codeine-containing products due to courier restrictions.
Learn more about DHL handling and timelines on our Shipping & Delivery page.
2. DSV Untracked Postal Service (Codeine Products Accepted)
- Delivery time: 4–6 weeks to most destinations.
- No tracking available for this method.
- Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
- Customers must ensure import laws in their country permit receipt of such items.
For full guidelines on restricted items, please visit How Import Duties Work.
Important Notes
- Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
- Delivery times may vary depending on customs clearance in the destination country.
- Products are securely and discreetly packaged for customer privacy and product integrity.
- Any import duties, VAT, or customs charges are the responsibility of the customer.
For complete details, please refer to:
At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.
This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.
Step 1: Placing Your Order
You place your order directly on the SA Pharmacy website by:
-
Selecting your products
-
Entering your international shipping address
-
Completing payment securely
Once your order is placed, you will receive an order confirmation email.
Step 2: Order Review & Preparation
Before dispatch, every international order is reviewed to ensure:
-
Product accuracy
-
Suitability for international shipping
-
Compliance with our internal policies
Orders are then carefully packed to protect product integrity during transit.
If we identify any concerns that may affect shipment, we may contact you before dispatch.
Step 3: Dispatch from South Africa
Orders are shipped from South Africa using selected:
-
International postal services, or
-
Courier partners (depending on destination and service availability)
Once your order is dispatched:
-
You will receive a shipping confirmation
-
A tracking number will be provided where available
Step 4: International Transit
Your parcel travels from South Africa to your destination country.
During this stage:
-
Transit times vary by region
-
Tracking updates depend on the carrier and destination
-
Some postal services provide limited tracking once parcels leave South Africa
This stage is managed by international carriers and is outside SA Pharmacy’s direct control.
Step 5: Customs Processing (Important)
When your parcel arrives in your country, it will pass through customs clearance.
Customs authorities may:
-
Inspect the parcel
-
Assess duties or taxes
-
Request additional documentation
-
Delay, return, or reject the shipment based on local regulations
Please note:
-
Customs decisions are made by your local authorities
-
SA Pharmacy cannot influence clearance outcomes
-
Import rules differ by country
Step 6: Local Delivery
Once cleared by customs:
-
Your parcel is handed to a local postal service or courier
-
Final delivery is completed to your address
Delivery speed at this stage depends on your local carrier.
Estimated Delivery Timeframes
Delivery times are estimates and may vary:
-
Africa: 7–14 working days
-
UK / Europe: 10–21 working days
-
USA / Canada: 10–25 working days
-
Asia / Australia: 14–30 working days
Factors that may affect delivery time include:
-
Customs inspections
-
Public holidays
-
Peak shipping periods
-
Local postal delays
Customs Duties, Taxes & Fees
International shipments may be subject to:
-
Import duties
-
VAT or sales tax
-
Customs clearance fees
These charges:
-
Are determined by your local authorities
-
Are not included in your SA Pharmacy order
-
Are the responsibility of the customer
If Your Parcel Is Delayed or Held
If customs holds your parcel:
-
Respond promptly to any requests from customs or your carrier
-
Provide documentation if required
-
Contact us if you need assistance understanding the process
While we are happy to help where possible, SA Pharmacy cannot override customs decisions.
If a Shipment Is Rejected or Returned
In rare cases, shipments may be:
-
Returned to South Africa
-
Confiscated
-
Destroyed by customs
Please understand:
-
These outcomes are beyond our control
-
Refunds or reshipments may not be possible
-
This risk is part of international medicine importation
We encourage customers to confirm import legality before ordering.
Storage & Handling After Delivery
Upon receiving your order:
-
Store products according to manufacturer instructions
-
Protect medicines from heat, moisture, and direct sunlight
-
Keep products out of reach of children
If you have concerns about product condition on arrival, contact us promptly.
Our Commitment to Transparent Shipping
SA Pharmacy is committed to:
-
Honest delivery expectations
-
Clear communication
-
Responsible international dispatch
-
Supporting customers with information—not unrealistic promises
We would rather explain the process clearly than oversimplify it.
When to Contact Us Before Ordering
Please contact us before ordering if:
-
You are unsure whether a product can be imported into your country
-
You have questions about delivery timelines
-
You plan to place a larger-than-usual order
-
You need clarification on customs or tracking
We are here to help you order responsibly.
South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.
Reviews
What our customers say about us
Fast Shipping to Canada
My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.
Excellent Customer Support
The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.
Easy Ordering Process
The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.
Trustworthy Service
I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.
Reliable International Delivery
Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.
High-Quality Products
Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.