Artelac Advanced Lipids Eye Drops 6g
Artelac Advanced Lipids Eye Drops 6g
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Artelac Advanced Lipids Eye Drops 6g

R 568.10

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DHL Express: 3-7 Days

DSV Untracked: 4-6 Weeks

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Product Overview

Artelac Lipids Eye Drops (6g) is a specialized, lipid-restoring ophthalmic emulsion. While frequently found in a 10ml liquid bottle, the 6g tube format is often used for the more viscous, concentrated version of the formula. This product is engineered to treat evaporative dry eye by supplementing the oily (lipid) layer of the tear film. By creating a protective barrier, it prevents your natural tears from evaporating, providing long-lasting moisture and comfort for eyes that feel "watery" yet dry, gritty, or irritated.

What the Product Is Used For

  • Lipid Deficiency: Targets the root cause of dryness in individuals whose tear glands don't produce enough protective oils.
  • Chronic Severe Dryness: Ideal for those who find that standard saline drops "wash away" too quickly.
  • Watery Eyes: Stabilizes the tear film to stop the eye from over-tearing in an attempt to compensate for dryness.
  • Environmental Shield: Protects the ocular surface from dry air conditioning, wind, and the "staring" effect of digital screen use.
  • Post-Menopausal Dryness: Often recommended for hormone-related dry eye symptoms.

Key Benefits

  • Viscous Emulsion: The 6g tube format typically offers a thicker, more "gel-like" liquid that stays on the eye longer than standard drops.
  • Lipid-Restoration: Contains medium-chain triglycerides that mimic the eye's natural meibum (oils).
  • Extended Relief: Provides a "cushion" of moisture that significantly reduces the need for frequent re-application.
  • Soothing Milky Formula: The white emulsion instantly calms burning and stinging upon contact.
  • Portable Tube: The 6g size is discreet and perfect for carrying in a small pocket or travel kit.

Active Ingredients & Composition

  • Triglycerides (Medium-Chain): The essential oils that repair the lipid layer to prevent tear evaporation.
  • Carbomer: A high-viscosity lubricating polymer that helps the formula cling to the eye surface.
  • Glycerin / Sorbitol: Humectants that pull moisture into the corneal tissues for deep hydration.
  • Cetrimide: A mild preservative used to maintain the sterility of the multi-dose tube.
  • Purified Water: The sterile aqueous base.

Quantity / Size

  • Pack size: 6 g.
  • Format: Thick, milky liquid emulsion in a squeeze tube.
  • Scheduling: S0 (Over-the-counter).
  • Product Main Barcode: 4030571003456 (Commonly associated with the Artelac Lipids 6g variant).

Usage Instructions

  • Step 1: Wash hands thoroughly. Tilt your head back slightly.
  • Step 2: Gently pull down your lower eyelid to create a small pocket.
  • Step 3: Squeeze one drop of the emulsion into the pocket.
  • Step 4: Close your eye and rotate the eyeball to ensure the lipids are distributed across the surface.
  • Frequency: Use 3 to 5 times daily, or as recommended by your eye care professional.
  • Expiry: Discard any remaining product 6 weeks after opening.

Warnings / Safety Information

  • Contact Lenses: Not for use with contact lenses. The lipid content can cloud the lenses. Remove lenses before use and wait at least 15–20 minutes before re-inserting them.
  • Blurred Vision: Expect temporary blurred vision immediately after application due to the thickness of the emulsion. Do not drive until your sight is clear.
  • Application: Do not touch the tip of the tube to the eye or any other surface to avoid contamination.

Storage Instructions

Store below 25°C in a cool, dry place. Protect from freezing and direct sunlight. Keep the cap tightly closed. Keep out of reach of children.

Product Search Terms

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Overview

SA Pharmacy proudly serves customers across the globe with fast, secure, and professionally handled international delivery. Our products are dispatched through trusted international logistics partners who specialise in the safe transport of health, wellness, and pharmaceutical items.

At this time, we ship exclusively to international destinations. Orders are processed promptly, packaged with care, and handled in accordance with international pharmaceutical shipping standards to ensure product integrity throughout transit.

Our goal is to provide a smooth, transparent, and dependable delivery experience for every international customer—regardless of location.

Shipping Options

1. DHL Express Shipping (Non-Codeine Products Only)

  • Delivery time: 3–7 business days depending on destination.
  • Fully tracked door-to-door delivery.
  • Suitable for OTC medicines, supplements, beauty/skincare, natural/herbal products, and non-restricted pharmaceuticals.
  • DHL cannot transport codeine-containing products due to courier restrictions.

Learn more about DHL handling and timelines on our Shipping & Delivery page.

2. DSV Untracked Postal Service (Codeine Products Accepted)

  • Delivery time: 4–6 weeks to most destinations.
  • No tracking available for this method.
  • Only option for products containing codeine or other restricted substances that cannot be transported via DHL Express.
  • Customers must ensure import laws in their country permit receipt of such items.

For full guidelines on restricted items, please visit How Import Duties Work.

Important Notes

  • Processing time before dispatch is typically 24–48 hours, excluding weekends and public holidays.
  • Delivery times may vary depending on customs clearance in the destination country.
  • Products are securely and discreetly packaged for customer privacy and product integrity.
  • Any import duties, VAT, or customs charges are the responsibility of the customer.

For complete details, please refer to:

At South African Pharmacy (SA Pharmacy), we believe international customers deserve a clear understanding of how their orders move from South Africa to their doorstep.

This page explains the international shipping process step by step, outlines realistic timelines, and clarifies responsibilities—so you can order with confidence.

Step 1: Placing Your Order

You place your order directly on the SA Pharmacy website by:

  • Selecting your products

  • Entering your international shipping address

  • Completing payment securely

Once your order is placed, you will receive an order confirmation email.

Step 2: Order Review & Preparation

Before dispatch, every international order is reviewed to ensure:

  • Product accuracy

  • Suitability for international shipping

  • Compliance with our internal policies

Orders are then carefully packed to protect product integrity during transit.

If we identify any concerns that may affect shipment, we may contact you before dispatch.

Step 3: Dispatch from South Africa

Orders are shipped from South Africa using selected:

  • International postal services, or

  • Courier partners (depending on destination and service availability)

Once your order is dispatched:

  • You will receive a shipping confirmation

  • A tracking number will be provided where available

Step 4: International Transit

Your parcel travels from South Africa to your destination country.

During this stage:

  • Transit times vary by region

  • Tracking updates depend on the carrier and destination

  • Some postal services provide limited tracking once parcels leave South Africa

This stage is managed by international carriers and is outside SA Pharmacy’s direct control.

Step 5: Customs Processing (Important)

When your parcel arrives in your country, it will pass through customs clearance.

Customs authorities may:

  • Inspect the parcel

  • Assess duties or taxes

  • Request additional documentation

  • Delay, return, or reject the shipment based on local regulations

Please note:

  • Customs decisions are made by your local authorities

  • SA Pharmacy cannot influence clearance outcomes

  • Import rules differ by country

Step 6: Local Delivery

Once cleared by customs:

  • Your parcel is handed to a local postal service or courier

  • Final delivery is completed to your address

Delivery speed at this stage depends on your local carrier.

Estimated Delivery Timeframes

Delivery times are estimates and may vary:

  • Africa: 7–14 working days

  • UK / Europe: 10–21 working days

  • USA / Canada: 10–25 working days

  • Asia / Australia: 14–30 working days

Factors that may affect delivery time include:

  • Customs inspections

  • Public holidays

  • Peak shipping periods

  • Local postal delays

Customs Duties, Taxes & Fees

International shipments may be subject to:

  • Import duties

  • VAT or sales tax

  • Customs clearance fees

These charges:

  • Are determined by your local authorities

  • Are not included in your SA Pharmacy order

  • Are the responsibility of the customer

If Your Parcel Is Delayed or Held

If customs holds your parcel:

  • Respond promptly to any requests from customs or your carrier

  • Provide documentation if required

  • Contact us if you need assistance understanding the process

While we are happy to help where possible, SA Pharmacy cannot override customs decisions.

If a Shipment Is Rejected or Returned

In rare cases, shipments may be:

  • Returned to South Africa

  • Confiscated

  • Destroyed by customs

Please understand:

  • These outcomes are beyond our control

  • Refunds or reshipments may not be possible

  • This risk is part of international medicine importation

We encourage customers to confirm import legality before ordering.

Storage & Handling After Delivery

Upon receiving your order:

  • Store products according to manufacturer instructions

  • Protect medicines from heat, moisture, and direct sunlight

  • Keep products out of reach of children

If you have concerns about product condition on arrival, contact us promptly.

Our Commitment to Transparent Shipping

SA Pharmacy is committed to:

  • Honest delivery expectations

  • Clear communication

  • Responsible international dispatch

  • Supporting customers with information—not unrealistic promises

We would rather explain the process clearly than oversimplify it.

When to Contact Us Before Ordering

Please contact us before ordering if:

  • You are unsure whether a product can be imported into your country

  • You have questions about delivery timelines

  • You plan to place a larger-than-usual order

  • You need clarification on customs or tracking

We are here to help you order responsibly.

South African Pharmacy
Shipping transparently. Delivering responsibly. Serving globally.

Reviews

What our customers say about us

Fast Shipping to Canada

My order arrived faster than expected, and the tracking updates were accurate throughout. Packaging was secure, and everything was exactly as described. Excellent international delivery experience.

— Leonard P

Toronto, Canada

Excellent Customer Support

The support team responded to my questions within minutes and resolved everything professionally. It’s rare to find this level of service. I felt confident ordering again.

— Lewis C

Perth, Australia

Easy Ordering Process

The website is simple to navigate, and checkout was smooth. Finding my products took seconds. I appreciated the clear layout and quick confirmation email.

— Daniel S

London, UK

Trustworthy Service

I was hesitant at first, but the entire process was transparent and professional. The order updates and delivery tracking gave me peace of mind.

— Olivia J

Auckland, New Zealand

Reliable International Delivery

Even with long-distance shipping, my package arrived well-packed and on schedule. No issues with customs, and communication was excellent from start to finish.

— Ahmed R

Dubai, UAE

High-Quality Products

Everything I received was authentic, sealed, and properly packaged. The quality exceeded my expectations, and I appreciate the attention to detail in presentation.

— Fiona M

Dublin, Ireland