We are confident we sell the very best medicine and supplements at reasonably low prices, and we want you to share our confidence! That's why we back every sale with a 60-day money back guarantee.
ZimSeller money-back guarantee, also known as a satisfaction guarantee, is essentially a simple guarantee that, if you are not satisfied with any of our products, we will gladly refund you anytime within 60 days of your purchase. Please read our money-back guarantee policy in conjunction with our Returns and Exchanges policy, as well as our Lost Order Replacement policy.
This is our commitment to you, our dear ZimSeller customer and we will not let you down! But if you have reasonable doubt which leads you to believe that we have not lived up to our promise, please do contact us and we will issue a full or partial refund, depending on the circumstances.
This policy does not cover claims for refunds for parcels that have been delayed, lost or stolen in the post. The terms and conditions to be applied in cases where parcels have been intercepted in the post and/or misappropriated are covered in our Lost Order Replacement policy.
Please read through related policies under the Customer Services menu above.
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