Help & FAQs

Are you licensed to sell medications online?

Yes, we are licensed and regulated to sell medications online in accordance with South African and international pharmacy laws.

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How do you ensure compliance with international pharmacy regulations?

Category: Legal and Regulatory

We adhere strictly to all applicable regulations governing the sale and distribution of medications. Our operations meet or exceed regulatory requirements for safety and legality.

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What happens if customs seizes my order?

Category: Legal and Regulatory

While rare with OTC products but fairly common with codeine-based products, if customs seizes your order, please contact our customer support team. We will work with you to resolve the issue and explore alternative solutions.