Help & FAQs

How do I request a refund?

Refunds are issued once returned medications are received and verified. Refunds are processed to the original payment method used for the purchase. Read more about our refund policy here.

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What is your return policy?

Category: Returns and Refunds

We accept returns for unused medications within a specified period (usually 30 days) from the date of delivery. Click here to view our full refund policy. Please contact customer support for return instructions.

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What should I do if my order arrives damaged or incomplete?

Category: Returns and Refunds

Contact our customer support team immediately with details and photos of the damage or missing items. We will arrange for a replacement or issue a refund as necessary.