Help & FAQs

Are there any additional fees or taxes?

Prices displayed on our website include applicable taxes. There are no hidden fees; you only pay the displayed price plus shipping (if applicable). However, please note that if your delivery address is outside of South Africa, your country’s customs officials may charge import duty on your order. This is something that is beyond our control.

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Is my payment information secure?

Category: Payment and Pricing

Yes, we use industry-standard encryption and security protocols to protect your payment information. Your transactions are secure and confidential. All our payments are processed by PayGate, a reputable South African payment gateway.

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What payment methods do you accept?

Category: Payment and Pricing

We accept major credit cards (Visa, MasterCard) and debit cards. Payment options may vary based on your location. Please contact us if you wish to pay via EFT (electronic funds transfer) into one of our South African bank accounts.