Terms & Conditions

Welcome to the South African Pharmacy website. By accessing our pharmacy, you agree to abide by the following terms and conditions:

1. Pharmacy Services:

• Our pharmacy provides retail and online services for the sale of pharmaceutical products and healthcare-related items.
• We reserve the right to modify or discontinue any products or services without prior notice.

2. Product Availability:

• All products displayed on our website or in-store are subject to availability.
• In cases where a product is out of stock, we will notify you and offer alternatives if possible.

3. Prescription Medications:

• Prescription medications are dispensed only upon presentation of a valid prescription from a registered healthcare practitioner.
• It is your responsibility to ensure the accuracy and validity of the prescription provided.

4. Pricing and Payment:

• Prices for products are listed in South African Rand (ZAR) and are inclusive of VAT where applicable.
• Payment methods accepted include credit/debit cards and electronic funds transfer (EFT).

5. Delivery and Shipping:

• Delivery options and fees are specified at checkout for online purchases.
• We aim to deliver orders promptly; however, delivery times may vary depending on location and product availability.

6. Returns and Refunds:

• Returns or exchanges of non-prescription items are accepted within 7 days of purchase, provided the product is unopened and in its original packaging.
• Prescription medications and perishable goods cannot be returned for safety and regulatory reasons.

7. Privacy and Data Protection:

• We respect your privacy and handle personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
• Your information is used only for the purpose of processing orders and improving our services.

8. Limitation of Liability:

• South African Pharmacy is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services.
• Our liability is limited to the amount paid for the products or services purchased.

9. Governing Law:

• These terms and conditions are governed by the laws of the Republic of South Africa.
• Any disputes arising from these terms and conditions will be resolved in accordance with South African legal procedures.

10. Contact Information:

• For inquiries, feedback, or assistance regarding our terms and conditions, please contact our customer service team.
• 11. Amendments:
• South African Pharmacy reserves the right to amend these terms and conditions at any time.
• Updated terms and conditions will be effective immediately upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agree to comply with these terms and conditions. Thank you for choosing SA Pharmacy for your healthcare needs in South Africa.